FAQs

How do I track my order?
Upon shipping you will receive a USPS tracking number to track your order.

I still have not received my order confirmation email, where is it?
Try looking in your junk or spam folder. You can also search your emails for service@individualisticbeauty.com

How do I cancel an order?

All sales are final and once an order has been placed. We are unable to cancel the order. Orders are shipped as quickly as possible and cannot be cancelled once they have been submitted. *Orders cannot be updated once they are placed.

Do Individualistic Beauty lashes come with glue?

Our lashes do not come with lash adhesive. You can use any temporary lash adhesive to apply your lashes. Please visit here to shop our lash glue.

How do I contact customer service?
You can contact customer service Monday – Friday between 4:00 pm  and 10:00 pm CST at service@individualisticbeauty.com.